  e offer a relaxed atmosphere,
so please feel free to wear your most comfortable clothing
and no jewelry. A robe and slippers will be provided,
though you are welcome to bring your own slippers if
you prefer.
Cell phones, pagers and PDAs are not part of the spa
environment. Please leave them, and the rest of the
world, behind. You will also want to remove all but
the most essential jewelry.
The customary gratuity for all spa services is 15%.
We recommend you call at least two weeks in advance
to book appointments. Larger groups or wedding parties
can be accommodated with four to six weeks advance
notice.
We request that all appointments and spa packages
be confirmed with either a credit card or gift certificate
number. Please have one ready when you call to make
your appointment. Your gift certificate is your form
of payment, so please have it on hand at the start
of your appointment.
We require a 24-hour cancellation notice for service
appointments, and a 48-hour cancellation notice for
spa packages. A 50% cancellation fee is charged if
you are within either of these time periods when canceling
an appointment or package. No-shows are charged 100%
for all scheduled services and/or packages.
To fully enjoy your scheduled services, please arrive
at least 15 minutes prior to your scheduled appointment.
To ensure a healthy environment for our clients, smoking
is not permitted.
For the comfort of our clients, we request that children
do not accompany you to Skin Care at the Waverly unless
they are receiving services.
Although substitutions are not allowed on spa packages,
you may use the full dollar of your gift certificate
towards the services and products of your choice.
Hours of Operation:
Mon, Fri, Sat: 9 a.m. - 5 p.m.
Tues, Wed, Thurs: 9 a.m. - 8 p.m.
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Cancellation: We
require 24 hour notice for cancellation of any single
service, and 48 hour notice for any spa package.
Gift Cards: Gift
cards are available for any service, or in a
specific dollar amount and are packaged in an attractive, decorated gift bag.
Please note: For the comfort
of our clients, we request that young children do not
accompany you to our facility. |
